We have a normal 5-working day turnaround on standard polymer stamp orders and a somewhat longer production time for pre-inked (EZ-Mark) stamps. Unless you specify otherwise we will produce your stamp on a stock mount that fits the text provided and with black ink. Errors in the text you provide us will be reproduced exactly as submitted and you are responsible for the price of the stamp plus shipping – We may contact you if an error is obvious but cannot promise to do so due to the volume of work in our shop. If we make an error we will correct it at no expense to you.
Date stamps will be produced with at least 6 years of useful dates from the order date.
Shiny, Trodat & Ideal products have an 10 year warranty.
Our dies (the polymer part of stamp that does the actual ‘printing’) we guarantee for 10 years provided you use only Shiny or Ideal ink. Refill ink is available from us if you do not have a local source.
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, Oregon Stamp will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. Customer may have to pay to ship damaged stamps for repair.
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.To obtain warranty service, contact us to determine the problem and the most appropriate solution for you.
*Warranties are limited to stamps we sell or have sold in the past.